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Support

Stuck? Let’s unstick you.

Most questions are answered in the guides below in under two minutes. The rest reach a human at support@growtharcos.com - we read everything.

Include your account email and, for invite issues, the code.

Fast paths

The five most common questions

Invites

An invite didn’t arrive

Every invitation is a code and link you can copy from Clients → the pending invite. The code works without the email. Guide →

Setup

Setting up from scratch

The fifteen-minute path from account to first client, timed and honest. Guide →

Billing

Billing & plans

Plans from $79 with 0% fees on what you earn; every plan starts with 14 days free, no card. Manage, pause ($19/mo) or cancel in Settings → Billing. Every price is on the pricing page.

Integrations

Calendar or Zoom issues

Reconnect in Settings → Calendar; a stale Google/Outlook token is almost always the cause. Zoom links attach at booking time.

Data

Export or delete data

Both are self-serve in Settings. Deletion honours a grace window in case of accidents.

Bugs

Something looks broken

Tell us the page, the time, and what you expected - screenshots gold-plated. We ship fixes weekly; see the release notes.

More answers

Quick answers

What are support hours?
Email is answered within one business day, usually much faster during European and North American daytime.
Do you offer onboarding help?
Trial coaches can request a concierge setup call - ask by email with "onboarding" in the subject.
Where do I report a security concern?
security@growtharcos.com - we take reports seriously and reply personally.
Which wearables work with GrowthArc?
The Apple Watch app works today. HealthKit and Health Connect are in build; Oura, Whoop and Garmin are planned. The wearables page keeps the honest status.

Still stuck?

support@growtharcos.com - a human, within a business day, usually faster.

Start free · 14 days

No card to start. Your first client can be in tonight.